When law enforcement leaves, the hardest part is often left behind. Our OSHA-certified crew arrives in unmarked vehicles, handles everything with compassion, and bills your insurance directly, so your family can focus on healing.
The police will not clean the scene. Here is who is responsible, and when the work can actually begin.
Law enforcement controls the scene. Cleanup can only begin after SAPD or the Bexar County Sheriff officially releases it, which may take hours or days. We will stand by and arrive within hours of clearance, so you are never waiting alone.
Police release the property to the owner or next of kin in writing. You do not need to ask SAPD to clean. You need to wait until they release the scene. We can be on standby from the moment you call.
The Bexar County Medical Examiner's Office explicitly states it does not provide cleanup services. Once they are done, responsibility falls to the property owner, not the city.
Even after release, the area may contain invisible biohazards such as bloodborne pathogens and tissue fragments. Our crew performs an initial assessment in full PPE before any area is entered by family members.
You should know exactly what we will do inside your property. Here is every stage, start to finish.
Certified technicians arrive in PPE, assess the full scope of contamination, and contain the affected area. You will be kept informed at every stage.
All contaminated materials, including blood, tissue, soft furnishings, flooring, and drywall where necessary, are removed and double-bagged per EPA and DOT regulations.
EPA-registered germicides are applied to all surfaces. ATP (adenosine triphosphate) testing detects contamination invisible to the naked eye.
Ozone treatment or thermal fogging removes biological odors at the molecular level, not just at the surface.
The scene is certified biohazard-free. We provide full documentation for insurance claims and legal records.
Most contained residential scenes are completed in 4 to 8 hours. Complex scenes may require 1 to 3 days. We will give you a realistic timeframe during your free assessment.
What happened at your property stays between you and us. Discretion is built into how we work.
When your family or tenants are processing a loss, the last thing you need is neighbors, passersby, or colleagues knowing what happened at your property. Our crew operates by a strict discretion code:
Unmarked vans with no company branding or logos
Low-profile PPE outside the property perimeter
No cordon tape, signage, or equipment staging visible from the street
Crew trained to speak only to the client, never to bystanders
Work completed efficiently to minimize time and visibility at the address
We have served hundreds of San Antonio families. Not one of them has had to explain to a neighbor what happened. That is the standard we hold ourselves to.
Cost is the single biggest worry families raise, and it should never stop you from calling. Most of the time, you pay little or nothing out of pocket. Here is the honest picture.
The Texas Attorney General's office reimburses up to $2,250 for qualifying crime scene cleanup costs, for crimes that occurred after July 14, 2016. This is real money back in your pocket. We can help you understand whether your situation qualifies and assist with the paperwork.
Most standard homeowners and renters policies in Texas cover crime scene cleanup under dwelling or other-structures coverage. Homicide, suicide, accidental death, and unattended death are typically covered. We document the scene and bill your insurer directly, so you should not have to chase a claim on one of the worst days of your life.
Call to check your coverage, (210) 864-1250Certifications are not a box-ticking exercise. Here is what each one actually means for your family, and for our full range of biohazard and trauma cleanup services across San Antonio.
Every technician is trained to handle blood and bodily fluids without spreading contamination further. They carry the right PPE, follow exposure control plans, and are vaccinated against hepatitis B. This is the standard that separates a professional crew from an unqualified cleaner.
We use only disinfectants on the EPA's approved list, proven effective against bloodborne pathogens, MRSA, and other serious biological agents. Your home is genuinely safe after we leave, not just visually clean.
ABRA members follow a code of ethics and independently verified training standards. It is the industry's way of ensuring you get a crew who knows what they are doing and who will treat your family with dignity.
Tell us a little about your situation and a member of our San Antonio team will call you back, usually within the hour.
24/7 response across the entire metro, wherever you need us.
Cleanup can only begin after law enforcement, either SAPD or the Bexar County Sheriff’s Office, officially releases the scene. This may take a few hours or several days depending on case complexity. The Bexar County Medical Examiner’s Office does not provide cleanup services. Call us as soon as you need to. We can stand by and mobilise the moment you receive clearance.
In most cases, yes. Standard homeowners and renters policies in Texas typically cover professional crime scene and biohazard cleanup under dwelling or other-structures coverage. This applies to homicide, suicide, accidental death, and unattended death scenarios. We bill your insurer directly and handle the documentation, so you have one less thing to manage.
The Texas Attorney General administers the CVC program, which reimburses up to $2,250 for qualifying crime scene cleanup costs for crimes committed after July 14, 2016. It works as a last-resort fund, so insurance must be exhausted first. Both property owners and licensed cleanup companies can submit for reimbursement. We can walk you through the process and help you gather the documentation needed.
No. We operate with strict discretion. Our vehicles are unmarked, with no company logos or signage. Our crew works in low-profile clothing outside the property, with no cordon tape or visible equipment staging. Everything is handled quietly and efficiently. Your situation stays between you and us.
Most contained residential scenes are completed in 4 to 8 hours. More complex situations, such as larger spaces, significant contamination spread, or decomposition cases, may take 1 to 3 days. We’ll give you a realistic timeframe during your free assessment call before any work begins.
Yes. We provide the same compassionate, OSHA-compliant service for all trauma situations, including homicide, suicide, unattended death, accidental death, and decomposition. Each situation is handled with equal care and without judgement. If you’re unsure whether your situation qualifies, call us and we’ll guide you honestly.
Free, no-obligation call from a compassionate San Antonio specialist, available 24 hours a day. Or submit the form above and we’ll call you back.
Call (210) 864-1250